Katie McDonnell, Needham, MA

I started using Steve just after moving into our new home with a brand new baby four years ago. He has been back at least once a year to address our ‘to-do’ list. I would have him more if we could, because as a dual-career family with three kids, having a go-to home service person has been a savior.  As others have said, he is very professional. Responsive over email, comes on time, has all tools in his handy vehicle. He is neat, detail-oriented and talented. Our list has included: painting front door, hanging window shutters, painting larger space outdoors, creating a framed wall chalk board, installing new door bolts/locks, cleaning filters of radon system, re-caulking entire bath surround, hanging tens of picture frames & curtain rods, snaking drains and fixing sink stoppers,  reconnecting TV cables, smoke detectors, installing new shower heads, eye hooks for door safety.  There is nothing I wouldn’t consider asking him to do. I trust him in my home without us and he is lovely around my children as well. I have used him as a consult too when I had projects in mind and he has provided wise advice. He also goes above and beyond. In cleaning our radon air exchange unit just today, he noticed there were two filters where it looked like 4 may go. He took it upon himself to call the company per the sticker on the unit and verify that yes, only two belonged and they could be cleaned and didn’t need replacing.  He also can receive payment via credit card, which is super convenient. Can’t say enough!

Katie McDonnell, Needham, MA

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